Shipping Policy
Shipping Policy
At DVNJEWELRY, we strive to provide efficient and reliable shipping options for both our B2B and B2C customers worldwide.
Shipping Methods and Delivery Times
We offer multiple shipping options to suit your delivery needs.
- Standard Shipping: Delivery typically takes 7 – 21 business days depending on the destination.
- Expedited Shipping: Faster delivery option which usually takes 3 – 7 business days.
- Express Shipping: For urgent deliveries, orders can arrive within 1 – 3 business days.
Delivery times may vary depending on customs processing, local courier services, and destination country regulations.
Shipping Rates
Shipping costs are calculated based on the total weight of your order, shipping destination, and the shipping method selected during checkout. The exact shipping cost will be displayed before completing your purchase.
Customs and Import Duties
For international shipments, customs duties, taxes, and additional charges may apply according to the destination country's regulations. These charges are the responsibility of the customer and are not included in the shipping fee.
DVNJEWELRY is not responsible for delays or additional costs caused by customs clearance procedures.
Order Processing Time
Orders are typically processed within 1 – 3 business days after payment confirmation. Once your order has been shipped, you will receive an email notification with your shipment tracking details.
Tracking Your Order
All shipments include tracking information so you can monitor the progress of your order. You can track your shipment using the tracking number provided in the shipping confirmation email.
Shipping Restrictions
Certain items may be subject to shipping restrictions depending on local regulations or courier policies. If any restrictions apply to your order, our team will contact you and provide alternative solutions.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information during checkout. DVNJEWELRY will not be responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Shipping Insurance
Shipping insurance is available for additional protection against loss or damage during transit. If you would like to insure your shipment, please contact us before placing your order to arrange coverage.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team:
Email: contact@dvnjewelry.com